AM / FP Competency questionnaire
说明:该问卷共15道题目,请在每道题后选择否或1-3分作为答案。若您认为您符合该标准,请在1-3分内选择您具备和使用此能力的程度,3分表示您充分具备且可以持续使用此能力,2分表示您具备且可以经常使用此能力;1分表示您具备且可以偶尔使用此能力。若您认为不具备此项能力,请选择“否”。谢谢。Instruction: The questionnaire consists of 15 questions,please choose score 1-3 or "No" as your answer to each questions. If you think you meet the standard, please choose a score between 1-3 as what percentage you think you possess and use a certain competency. Socre 3 means you possess successfully and consistently use a certain competency; socre 2 means you possess and frequently use a certain competency; socre 1 means you possess and occasionally use a certain competency. Or choose"No". Thank you.
Q5:S1-市场知识Market Knowledge确认机会,公司、产品、服务在市场上的定位及竞争差异点Description: Identifies opportunities, positions company/products/servicesin marketplace, differentiates against competition
Q6:S1-1-1. 您能否解释大都会组织架构、历史和核心价值观?Can you explain MetLife's organizational structure, history and core values?
否
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Q7:S1-1-2. 您能否分享产品知识和内部业务目标?Can you demonstrate product knowledge and knowledge of internal business goals?
否
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Q8:S1-1-3. 您能否知晓世界时事和行业趋势?Can you stay current on world events and industry trends?
否
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Q9:S2-销售能力Sales Capability探寻机会与需求,提供解决方案,确认问题和关注点,促成业务Uncovers opportunities and needs, proposes solutions, addresses questionsand concerns and closes to generate business results
Q10:S2-1-1. 您能否从商业角度描述成功达成业绩的关键因素?Can you describe the keys to successful sales results from a business perspective?
否
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Q11:S2-1-2. 您能否积极建立销售和沟通技巧?Can you build strong selling and communication skills at actively works?
否
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Q12:S2-1-3. 您能否解释影响力和沟通的原则?Can you explain the principles of influencing and negotiating?
否
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Q13:S3-个人工作规划与时间管理Individual Planning Organization组织并突出时间和行为安排以最大化实现产能Organizes and prioritizes time and activities to maximize productivity
Q14:S3-1-1. 您能否确定与业务目标一致的自我直接职责发展的战术性计划?Can you develop tactical plan for own direct responsibilities that aligns with business objectives?
否
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Q15:S3-1-2. 您能否优化时间和工作从而最大化个人效率?Can you prioritize time and work to maximize personal efficiency?
否
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Q16:S3-1-3. 您能否将基本的理念运用于短期和长期计划制定中?Can you apply basic concepts behind short- and long-term planning?
否
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Q17:S4-沟通技巧Communication Skills能够在口头表达和书面表达中,具有逻辑清晰,富有自信的沟通技巧Ability to communicate with clarity, logicand confidence, both verbally and written
Q18:S4-1-1. 您能否准确表达业务沟通的价值和目的?Can you describe the value and purpose of business communication?
否
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Q19:S4-1-2. 您能否列举出有效沟通和无效沟通的例子吗?Can you cite examples of effective and ineffective communications?
否
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Q20:S4-1-3. 您能否进行简明易懂、便于遵循的沟通吗?Can you use clear communications that are easy to follow and understand?
否
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Q21:S5-以客户为中心Customer Centricity从客户角度切入销售,并且建立关注真正客户需求的信任关系Approaches sales process from the customer perspective to build trust andfocus on actual needs
Q22:S5-1-1. 您能否通过运用提问和倾听技巧确认客户需求?Can you utilizes questioning and listening techniques to identify customer needs?
否
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Q23:S5-1-2. 您能否识别并回应不同客户的不同关注角度和重点?Can you recognize and respond to different perspectives and priorities of different customers?
否
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Q24:S5-1-3. 您能否在销售过程中调查并运用客户信息?Can you research and utilize customer information in the sales process?
否
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