VOD- Dealer Technician Strategy

It will take your 5 minutes for answer below questions, which will be helpful to Caterpillar to understand your challenges, thank you so much for your participation!

Q1:What are the channels your dealership recruiting Technicians?

Partnership with schools

From the Industry market - competitors, similar industry

Other

Q2:Where does your dealership used to promote the Hiring?

Dealer website

Industry website

Social media

Others

Q3:How much (parts+services) sales does A technician contribute to your dealership annually as Average?

<US$100K

US$100K-S200K

US$200K-S300K

>US$300K

Q4:What are the top 2 reasons that Technicians left the company?

Compensation

Relationship with management /co-workers

Workplace -Environment, Health & Safety,

Limited Career development

Layoff

Q5:Whats the attrition rate of your dealer technician?

填空1

Q6:Whats the most 1-2 challenges your dealer facing when getting Technician for your dealership?

Attract

Recruit

Develop

Retain

Maximize

VOD- Dealer Technician Strategy

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